Active listening is the most important skill a human can learn. It is also one of the hardest to master because it can take training and good habits to become a great listener. The world of work is changing rapidly and so are the skills we need to adapt. In fact, there's a whole new set of skills that employers are looking for in their employees: As we move faster towards an era where technology plays such a big role in our everyday lives, it's important that people can communicate effectively with each other—and this includes those who aren't able or willing to speak up themselves! In this article, I will discuss the top active listening skills to learn in 2022.


What is active listening?

Active listening is a communication technique that requires the listener to fully engage with the speaker, understand their message, and provide feedback. Active listening involves listening with all of your senses and being present in the moment. It means being aware of both the spoken and unspoken elements of the conversation and paying attention to the speaker’s body language, tone, and words.


Active listening is more than just hearing the words that are being said. It is about understanding the message that the speaker is trying to communicate. It is about being present in the moment and being aware of both the spoken and unspoken elements of the conversation. Active listening requires the listener to fully engage with the speaker and provide feedback.


When you are actively listening, you are not just hearing the words that are being said, you are trying to understand the message that the speaker is trying to communicate. You are present at the moment and paying attention to the speaker’s body language, tone, and words. You are also aware of the unspoken elements of the conversation. Active listening is a communication technique that requires the listener to fully engage with the speaker and provide feedback.


Top Active Listening skills to learn in 2022


Top Active Listening skills to learn in 2022
Top Active Listening skills to learn in 2022

1. Being a good listener

  • Be a good listener
  • Listen to understand. Listening is about two things: listening for the content of what is being said and listening to understand what it means. In other words, if someone were talking about the weather outside their window, you might want to ask if they want some coffee or tea (or both). If someone were talking about how much they love their dog Chubi and how she always brings them joy when they're down in the dumps, then asking "how do you feel?" would be appropriate. The same goes for other topics like religion or politics—if someone starts talking about one of these things during a conversation with you and then continues after your response has finished being spoken aloud, it could indicate that they are not ready yet! These are just examples; there are many more ways that people use nonverbal cues as well as verbal ones when communicating with others through body language alone so everyone must know exactly what those signals mean before trying out anything new themselves."


2. Empathy

Empathy is the ability to understand and share the feelings of another person. It’s not sympathy, which is feeling sorry for someone, and it’s not being a good listener.

Empathy is a powerful skill to have in any relationship—whether you're talking about your partner or just trying to understand what someone else might be going through on the job. Asking questions like: "What's going on?"; "How can I help?"; or "Wouldn't it be helpful if…?" will help you connect with others more effectively than ever before


3. Understanding non-verbal communication

The next skill you should learn is nonverbal communication. Non-verbal communication is the way that people communicate without using words, gestures and other vocal sounds.

To understand non-verbal communication:

  • Look someone in the eye when talking to them. This shows that you’re listening and paying attention to what they have to say. It also makes it easier for others to tell if you are interested in what they have to say or not because of this important aspect of active listening skills!
  • Face your listener at a comfortable distance from their body so as not to appear intimidating or aggressive; however, keep yourself visible by standing close enough so that no one has trouble seeing both sides of your face at all times (this will help show interest). If possible try sitting near each other on chairs facing each other directly but don't let them touch unless requested beforehand by either party involved - unless agreed upon beforehand then do not touch at all during a conversation


4. Self-awareness

Self-awareness is the ability to recognize your own emotions and how they affect your behaviour. It's helpful because it helps you understand what you're feeling, which allows you to make better decisions based on that information.

Self-awareness also helps with communication between different people in a group, as well as with you when interacting with others. For example, if someone asks “what do we all think about this issue?” then having self-awareness would allow them (or whoever they were talking with) to say something like “I'm concerned about our lack of progress towards solving this problem so far; what are some suggestions?


5. Stay focused and pay attention to the speaker


  • Don't be distracted by your phone.
  • Don't be distracted by other people listening to the same speaker, or even having conversations nearby you that could distract them from listening to what you're saying.
  • Don't make assumptions about what the speaker is saying; don't assume they are referring to something specific when they might be talking about something else entirely (and vice versa). It's easy for us to get so caught up in our own thoughts and plans that we forget that other people have their own lives too!
  • Stay focused when someone talks at length; if there are multiple speakers on a panel and one person starts getting bored of hearing himself talk without stopping every few minutes then this can ruin both his experience as well as anyone else who may try and follow along with him but won’t realize until much later after he has already spoken up again himself because he missed some key point made earlier on but forgot until now due simply because of being too busy trying out different opinions instead remembering none existed before starting off fresh again today instead thinking about whether those ideas would work out properly since nothing seemed promising enough yet despite knowing nothing else was wrong either way...


6. Show that you are listening

  • Nod your head to show that you are listening.
  • Make eye contact with the person speaking, and use body language to show that you’re interested in what they have to say. If they aren’t speaking in a monotone, then this technique will help them feel more heard and understood by delivering the message clearly and concisely.
  • Repeat back what was said so that it can be recorded for future reference (this is useful if there's an issue with recording equipment). It also helps clarify any misunderstandings around language or context between speaker/listener pairs who may not be on the same page about something being said or discussed during a meeting or conference call!


7. Provide feedback

  • Provide feedback. To be a good listener, you must also provide some form of feedback in return. This can be done by asking questions or making statements that focus on what your partner had to say and how it was helpful or not. The best way to do this is by listening closely and really focusing on their words as they speak, rather than simply nodding along with what they’re saying (which will make them feel like you aren’t paying attention).
  • Be prepared for anything! If someone says something negative about themselves or their situation, don't take it personally—it's just part of life! Instead, try changing the subject or asking them what else they wanted from you anyway; this way it won't seem like a personal attack from someone who cares about them deeply enough not only to make sure everything goes smoothly but also to ensure everyone gets along well together afterwards so there aren't any hard feelings left over afterwards.*


8. Defer judgment

Defer judgment means not judging the speaker. You can defer judgment by:

  • Not judging their tone, words or body language
  • Not judging their opinion or attitude (or lack thereof)
  • Not judging the situation they're in (e.g., if they're an introvert at a party)
  • Not judging their actions


9. Respond appropriately

You can respond to what the speaker says in a variety of ways, including:

  • Responding with a question. For example, you might ask “So what do you think?” or “What do you want to happen?”
  • Responding with a statement. For example, you could say "I agree" or "That's an interesting idea."
  • Responding with an action (if there is one), such as nodding your head or saying "Wow."


Being an active listener is a skill that we all should practice.

Active listening is a skill that we all should practice. It's not just about hearing what someone is saying, it is about understanding their feelings and needs as well.

Active listening can be challenging for some people because they may feel like they're doing the opposite. For example, if someone tells you how much they love your new shoes and how cute you look in them, it may seem like you're being passive-aggressive by not commenting on their compliment—but in reality, being an active listener means taking what the person says at face value without adding anything else to the conversation (or even thinking too much). You don't need to agree; instead, focus on what makes sense based on what they've said so far and respond accordingly with empathy or humour (depending on who’s speaking).


How to learn active listening skills?

Active listening is a communication technique that requires the listener to fully engage with the speaker, understand their message, and provide feedback. It is an important skill to learn to improve communication in personal and professional relationships.


There are four steps to active listening:


1. Pay attention – give the speaker your full attention and do not interrupt.


2. Show that you are listening – use body language and verbal cues to let the speaker know you are listening and interested.


3. Reflect on what is being said – paraphrase or summarize what the speaker is saying to ensure understanding.


4. Respond – provide feedback or ask questions based on what you have heard.


Practising active listening can help you to become a better communicator and build stronger relationships.


FAQs of active listening skills


1. What is active listening?


Active listening is a communication technique that involves paying attention to the speaker, understanding their message, and responding in a way that clarifies or reaffirms what was said. It is an important skill to practice in both personal and professional relationships.


2. Why is active listening important?


Active listening is important because it helps to build trust and rapport, ensure understanding, and resolve conflict. When we actively listen to others, we show that we value their thoughts and feelings and are interested in what they have to say. This can encourage them to open up to us, which can make communication more effective overall.


3. How can I improve my active listening skills?


Here are a few tips for improving your active listening skills:


• Pay attention to the speaker and make eye contact.

• Listen without interrupting.

• Repeat back what you heard to ensure understanding.

• Ask questions for clarification.

• Avoid making assumptions.

• Avoid giving advice or offering solutions.

• Focus on the present moment.


Practising active listening can help to improve your communication skills and build stronger relationships.




Becoming an active listener is a skill that will serve you well in any kind of conversation. It allows you to understand what others are saying and creates an environment where all parties can share their thoughts freely without fear of judgment or criticism. The ability to listen well is a valuable one that can help anyone succeeds at work and in life.